Table Planner Website Privacy Policy

Table Planner Website Privacy Policy

Who we are

This website, https://tableplanner.app/, is run by:

Snapp Mobile Germany GmbH

Holzstraße 28

80469 Munich

Germany

Tel: +49 176 7788 3694

Email: hello@snappmobile.io

 

Managing directors

Andrew Philip Bell

Jasper Alan Colville Morgan

Lina Maria Suarez Bustamante

Pasi Juhani Lehtimaki

Pierluigi Rufo

 

Commercial register

Munich District Court, registration number: HRB 229710

Registered office: Munich

VAT identification number: DE310160067

Applicable under the law of the Federal Republic of Germany.

Responsible for the content of this website according to § 55 Abs. 2 RStV: Jasper Morgan.

This imprint also applies to social media channels.

 

What personal data we collect and why we collect it

Depending on how you interact with the https://tableplanner.app/ website, we collect different data from you.

We ask all website users to accept or reject our Cookie & Privacy Policy under the GDPR rules. This is because we use Cookies to help run the website and Google Analytics to analyse the site traffic, so that we can offer content relevant to our visitors. If you reject the cookies, you can still use the website but it may not always function in the way that you expect it to. We explain more about this under the ‘Cookies’ and ‘Analytics’ sections below.

We use WordPress to design and manage the content of this website. By default WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users. We explain more about this under the WordPress Registered Users section.

In order to design and manage the website we use different Plug-ins. These are small additional programmes attached to WordPress. Some of these may collect personal data in order for them to work, such as those used for social media functions or if you leave comments on the blog posts. We explain more about this under the Plug-Ins section below.

If you choose to contact us through the Contact Form, you are giving us your Name and E-Mail address. We need this in order to respond to your query. We explain more about this under the Contact Form section below.

If you choose to sign up to the Blog Newsletter, we collect your Name and E-Mail address. We need this in order to send you the updates you have asked for. We explain more about this under the Blog Newsletter Sign Up section below.

This is how we collect the data:

Cookies

What are Cookies?

Cookies are a snippet of code that are stored on your computer and often work as a ‘memory’ for the website. Some cookies are necessary to run the websites. Other cookies are there for convenience and can for instance remember e-mail addresses for your next visit. Other cookies are used for social media channels and others can also be used to track behaviour on a particular device and for advertising purposes.

How we use Cookies on the website:

We use cookies in order to optimise your experience on the website, to measure traffic and to support the marketing of our services. Below is a list of Cookies this website uses:

Strictly Necessary Cookies – We need these to run the website and they don’t store any personally identifiable information:

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.

You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance Cookies – We use these to find out what parts of our website are popular and what parts not so much. These cookies are also anonymous.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functional Cookies:

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages.

If you do not allow these cookies then some or all of these services may not function properly.

Targeting Cookies:

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.

They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Social Media Cookies:

These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit.

If you do not allow these cookies you may not be able to use or see these sharing tools.

WordPress Cookies:

If you leave a comment on our site you may opt in to saving your name, e-mail address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Analytics

We use Google Analytics to find out who visits our website and what users find interesting. This helps us to develop the site and our app to better suit the visitors needs. We also gather statistics to analyse our efforts in providing you the content you want to read.

Demographic data collection by Google Analytics

This website uses Google Analytics’ demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account.

We have activated IP anonymisation for the Google Analytics, so no personally identifying data can be tracked or used in any of these activities.

You can read more about the Google Analytics Privacy Policy here: https://support.google.com/analytics/answer/6004245?hl=en

In addition to this, we also use the analytics provided by the Jet-Pack Plug-In. This only provides us information about traffic to the website and is completely anonymous.

Contact forms

When you fill in the Contact Form to send us a message, we collect your Name, Email address and message in order to be able to respond to you. We will keep your message and details indefinitely or until you ask us to delete your details. Website administrators can also see and edit that information.

To protect your privacy, we use a customer service system called Freshdesk. This is an online customer service software, which complies with the GDPR rules and adheres to strict security measures to keep your data safe. You can read more about their Privacy Policy here: https://freshdesk.com/gdpr

If you have contacted us through the Contact Form, we will not use the information submitted for marketing purposes.

Blog Newsletter Sign Up

When you sign up to receive the Blog Newsletter, you share your Name and Email address with us so that we can notify you whenever there is a new Blog Post available to read. We use MailChimp in order to manage this Mailing List. Through each Email, you can manage your preference or unsubscribe to the Mailing List. You can see a link to this in the footer of each Email.

When you sign up to the Blog Newsletter, we ask you to consent to the use of your Name and Email address for marketing purposes. You are however free to change your preference through MailChimp as described above. Website administrators can also see and edit your information.

You can read more about MailChimp’s Privacy Policy here: https://mailchimp.com/legal/privacy/#3._Privacy_for_Contacts

WordPress Registered Users

For users that register on our website (if any), we also store the personal information you provide in your user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your e-mail address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Plug-Ins:

In order to design and manage the website we use different Plug-ins. These are small additional programmes attached to WordPress. Some of these may collect personal data in order for them to work, such as those used for social media functions or if you leave comments on the blog posts. These are the Plug-ins we use and the data they collect:

Jet-Pack Plug-In Features:

Comment Likes

This feature is only accessible to users logged in to WordPress.com.

Data Used: In order to process a comment like, the following information is used: WordPress.com user ID/username (you must be logged in to use this feature), the local site-specific user ID (if the user is signed in to the site on which the like occurred), and a true/false data point that tells us if the user liked a specific comment. If you perform a like action from one of our mobile apps, some additional information is used to track the activity: IP address, user agent, timestamp of event, blog ID, browser language, country code, and device info.

Activity Tracked: Comment likes.

Contact Form

Data Used: The contact form submission data — IP address, user agent, name, email address, website, and message — is submitted to the Akismet anti-spam service (also owned by Automattic) for the sole purpose of spam checking. The actual submission data is stored in the database of the site on which it was submitted and is emailed directly to the owner of the form (i.e. the site author who published the page on which the contact form resides). This email will include the submitter’s IP address, timestamp, name, email address, website, and message.

Data Synced: Post and post meta data associated with a user’s contact form submission. The IP address and user agent originally submitted with the comment are synced, as well, as they are stored in post meta.

Jetpack Comments

Data Used: Commenter’s name, email address, and site URL (if provided via the comment form), timestamp, and IP address. Additionally, a jetpack.wordpress.com IFrame receives the following data: WordPress.com blog ID attached to the site, ID of the post on which the comment is being submitted, commenter’s local user ID (if available), commenter’s local username (if available), commenter’s site URL (if available), MD5 hash of the commenter’s email address (if available), and the comment content. If Akismet (also owned by Automattic) is enabled on the site, the following information is sent to the service for the sole purpose of spam checking: commenter’s name, email address, site URL, IP address, and user agent.

Activity Tracked: The comment author’s name, email address, and site URL (if provided during the comment submission) are stored in cookies. Learn more about these cookies.

Data Synced: All data and metadata (see above) associated with comments. This includes the status of the comment and, if Akismet is enabled on the site, whether or not it was classified as spam by Akismet.

Likes

Data Used: In order to process a post like action, the following information is used: IP address, WordPress.com user ID, WordPress.com username, WordPress.com-connected site ID (on which the post was liked), post ID (of the post that was liked), user agent, timestamp of event, browser language, country code.

Activity Tracked: Post likes.

Protect

Data Used: In order to check login activity and potentially block fraudulent attempts, the following information is used: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.

Activity Tracked: Failed login attempts (these include IP address and user agent). We also set a cookie (jpp_math_pass) for 1 day to remember if/when a user has successfully completed a math captcha to prove that they’re a real human. Learn more about this cookie.

Data Synced: Failed login attempts, which contain the user’s IP address, attempted username or email address, and user agent information.

Search

Data Used: Any of the visitor-chosen search filters and query data in order to process a search request on the WordPress.com servers.

Sharing

Data Used: When sharing content via email, the following information is used: sharing party’s name and email address (if the user is logged in, this information will be pulled directly from their account), IP address (for spam checking), user agent (for spam checking), and email body/content. This content will be sent to Akismet (also owned by Automattic) so that a spam check can be performed. Additionally, if reCAPTCHA (by Google) is enabled by the site owner, the sharing party’s IP address will be shared with that service. You can find Google’s privacy policy here. https://policies.google.com/privacy

Video Hosting

Data Used: For video play tracking via WordPress.com Stats, the following information is used: viewer’s IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. If Google Analytics is enabled, video play events will be sent there, as well.

Activity Tracked: Video plays.

The Jet-Pack Privacy Policy can be found here: https://jetpack.com/support/privacy/

Please also see the privacy policy of Automattic, who are the parent company of Jet-Pack. https://automattic.com/privacy/

Akismet Anti-Spam

We use Akismet to prevent Spam on our website. Only the personal data needed to carry out its core function of protecting against comment spam is collected. The information Akismet collect typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

See the Akismet Privacy Policy here: https://automattic.com/privacy/ and how the data is used under the GDPR Policy here: https://akismet.com/gdpr/

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

Who we share your data with

In order to provide you with the services of this website and to keep your data safe we share your data with the following partners for the following services:

How long we retain your data

Contact Form Entries through Freshdesk: We will keep your data indefinitely or until you choose to delete it. This is so that we can respond to your queries and keep a dialogue with you.

MailChimp: We will keep the data you have provided through MailChimp until you choose to delete it. This is so that you can receive the Newsletter for as long as you decide that you want to receive it.

Jet-Pack: Any data kept by Jet-Pack will generally be retained for one year in order to keep the website running as you would expect it to. At the end of any retention periods outlined, activity data is moved to long-term storage and is retained indefinitely. Once in long-term storage, activity data will no longer be visible in a site’s Activity. For more information, see here: https://jetpack.com/support/activity-log/#data-retention

WordPress: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

WordPress: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

MailChimp: If you have signed up to receive the Blog Newsletter you can adjust your preferences and what data you share with us through the link at the bottom of the emails. You can also unsubscribe from the mailing list there at any time. Alternatively you can email support@tableplanner.app and request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Freshdesk: If you have sent us a message through our Contact Form you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Freshdesk: Freshdesk may store your personal data outside of the EU. They have however signed up to the EU-US Privacy Shield Certification and Model Contractual Clauses in order to safeguard the data. You can read more about their Privacy Policy here: https://www.freshworks.com/privacy/?utm_source=freshdesk&utm_medium=referral

MailChimp: MailChimp’s servers are located in the United States. They have signed up to the Privacy Shield Framework and safely store Personal Information from EU countries. You can read more about how they store the data here: https://mailchimp.com/legal/privacy/#5._General_Information

Comments: Comments are stored on this WordPress website and are not sent to anyone.

Your contact information

If you have any questions about our Privacy Policy please email support@tableplanner.app.

How we protect your data

We take your privacy very seriously. This is why we use the services of established service providers to keep your data safe, who already have in-built safe-guards for the data used. This includes using Freshdesk for customer support, MailChimp for marketing lists and Google Analytics for getting statistics.

What data breach procedures we have in place

If there is a data breach at one of the companies we use to store visitor data, we will follow the protocol of the company where the breach has occurred. If personally identifiable data has been breached, we will contact the affected visitors to notify them of the breach and inform them what is being done about it.   

What third parties we receive data from

We do not receive data from third parties.

What automated decision making and/or profiling we do with user data

We use Google Analytics to gather statistics on our website visitors. These statistics are anonymised and cannot be tracked back to anyone. We do not use any other automated profiling