Terms & conditions
Last updated: November 2026
These terms apply to purchases of Single Event and Subscription on TablePlanner. They are provided on a durable medium, but the information that matters for your purchase is also shown directly above the order button, before you place the order.
Seller
TablePlanner (tableplanner.app)
Email: support@tableplanner.app
We normally reply within 24 hours on weekdays.
Services and prices
Free: €0. 1 event, 3 tables and 20 guests.
Single Event: €6.99 as a one-time payment. Unlimited tables and guests on one event.
Subscription: €17.99 per 3 months (equal to €5.99 per month). Unlimited events, tables and guests.
The prices shown are the total price you pay. No additional fees are added.
Payment and delivery
Payment is made by card through Stripe. We never receive or store your card details.
Access is delivered digitally and activated as soon as the payment goes through. Stripe emails you a receipt.
Commitment, renewal and cancellation
3-month commitment. You pay €17.99 for 3 months at a time — minimum total €17.99. The subscription renews automatically for a new 3-month period until you cancel. If you cancel, you keep access for the rest of the period you have paid for and are not charged again. Cancel in the Stripe customer portal under My account.
After 5 months you can always cancel with 1 month's notice to the end of a month. Email support@tableplanner.app and we will stop the subscription and refund the remainder of the paid period proportionately.
Cancellation after 5 months
After 5 months of continuous subscription you can always cancel with 1 month's notice to the end of a month, wherever you are in a paid period.
To use that right, email support@tableplanner.app. We stop the subscription and refund the unused remainder of the paid period proportionately, to the payment method you paid with.
When your paid period ends
When your paid period ends, nothing is deleted. You can still view, print and export all your events. But only one event at a time can be edited — you choose which, and you can move that choice at most once every 30 days. On locked events you also cannot create new share links; existing links keep working. Buying Single Event or Subscription lifts the limit immediately.
Right of withdrawal
You have a 14-day right of withdrawal from the day you buy. To withdraw, email support@tableplanner.app — no reason required.
Subscription: if you ask for the subscription to start immediately and then withdraw within the 14 days, you pay a proportionate amount for the days you had access. The rest is refunded.
Single Event: if you ask for your event to be unlocked immediately, the service is provided in full at that instant. You have expressly consented to this and acknowledged that you therefore lose the right of withdrawal.
We refund without undue delay and no later than 14 days after we receive your message, to the payment method you paid with.
Complaints
If something is wrong, email support@tableplanner.app first — we would much rather solve it directly.
If we cannot resolve it, you can complain to the Danish Centre for Complaint Resolution, Nævnenes Hus, Toldboden 2, 8800 Viborg, Denmark (www.forbrug.dk).
Personal data and cookies
We process your personal data as described in our cookie policy.
Standard withdrawal form
You may use this form, but you do not have to. A plain email to support@tableplanner.app is enough.
(Complete and return this form only if you wish to withdraw from the contract)
To: TablePlanner, support@tableplanner.app
I hereby give notice that I withdraw from my contract for the following service:
Ordered on: ______________ Received on: ______________
Name of consumer: ______________
Address of consumer: ______________
Signature of consumer (only if this form is notified on paper): ______________
Date: ______________